A backup system is no longer relevant on its own, but a Disaster Recovery plan is the most important part of a managed services portfolio. It can bring your business back when other solutions fail.
– Brad Revels, First Service Carolina

If there’s one thing that we’ve learned over the last three decades it’s that things tend to happen when you least expect them. That’s why First Service Carolina is dedicated to a preventative model of IT Support. We help your business anticipate problems with strategic IT solutions. One of the best preventative measures a business can make is having a Backup & Disaster Recovery (BDR) plan in place. The details of the plan (frequency, amount of storage, etc.) are on a per customer basis. You will never pay for services you don’t need and have the peace of mind you expect from First Service Carolina.

Follow Three-Steps to Protect your Data

  • Take Care of your hardware

    Keep the machine with the original data in good working order. Use redundant drives to replicate the data that’s already on the machine. Also, follow best practices with regard to operating conditions in your server room or computer lab. Battery Backups provide quality electrical current to your machines and ensure limited run time in the evet of a power outage. Or have First Service take care of the machines for you.

  • Have local backups

    The one time cost of mass storage solutions is inexpensive; whereas the ability to control your backup schedule and data security is priceless. Multiple local backups taken over regular time intervals (like snapshots) give you the ability to fix issues after they become apparent, without having to wait for the turnaround of cloud solutions.

  • Keep at least One Off-Site Copy

    Cloud Based solutions are the most popular way to store off-site backups. Cloud Solutions include anywhere, anytime access to your data whenever you need it. However, there are ongoing costs associated with maintaining cloud storage options.

Data Loss, By the Numbers


Human Error

Hardware/System Malfunction

Every Minute
Phones are lost or stolen with gigabytes of data
People that have never done a backup *

How is Disaster Recovery different from Backup recovery?

Backup Recovery

You are able to access the information that you have stored on your backup drives. Backup recovery is best for small scale solutions, personal computing, and simple break-fix procedures. If your drive fails, you accidentally delete an important file, or a virus locks system critical information a simple backup recovery should be sufficient.

Disaster Recovery

This solution can be used for all of the applications of a backup system, but has a few added benefits as the data is stored off site. In the event of a catastrophic event (fire, flood, tornado, etc.) BDR systems allow your business to run a virtualized environment if your hardware has been compromised. Less downtime means less revenue lost.